Human Resources Training
Performance Management
Suitability for Course
The Performance Management training course is designed for those who manage the day-to-day performance of staff. It equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities.
This course is part of a program of Human Resources training courses which also includes training on Managing Appraisal Interviews, Attendance Management, Return to Work Interviews and Diversity and Equal Opportunities.
Training Overview
Understanding that everyone is potentially a great performer is a key to being a great manager of people and performance. Recognising and accepting this principle helps us to focus on helping people to find positive solutions.
The Performance Management course includes dealing with a number of identified employee groups - the 'Star', the 'Plodder', the 'Peaked' and the 'Poor Performer'.
Having completed the Performance Management course participants will be able to:
- Understand the aims of performance management
- Identify acceptable standards of performance
- Conduct effective reviews of performance
- Set SMART objectives
- Manage the performance of the 'star', the 'plodder', the 'peaked' and the 'poor' employee
Course Content
The Performance Management training is designed to focus on managing as a process that is ongoing, one that focuses on helping emplyees develop their day-to-day performance.
The main objectives of the course are to understand:
- What is performance management
- Standards of performance and behaviour
- Types of performance
- Leadership
- Motivation – the vital ingredient
- Managing performance
- Coaching
Assessment
The Performance Management course is knowledge-based and will be assessed by means of an internal assessment.
Course Duration
The Performance Management training course is run as a full day training course.
Need any more help?
Please contact us if you wish to discuss this training course in more detail or enquire as to its availability.
